Quality management is an extremely important aspect of organizational operations that helps an organization succeed, develop and grow. Quality management should focus on the customer, stakeholder relationships, leadership of the organization, etc. It is made up of four components, namely, quality planning, quality assurance, quality control and quality improvement. Training to become a quality management professional provides the required skills and opportunities to increase one’s level of responsibilities. What do quality management professionals do? Quality managers ensure that the product/service of an organization is fit for purpose and consistent and meets internal and external requirements. They also ensure that organizational activities and processes meet international quality standards.